Privacy Policy
Effective date: February 19, 2026. Last updated: February 19, 2026.
Red Shore Solutions ("Red Shore", "we", "our", "us") is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and substantially similar provincial private-sector privacy laws where applicable.
1. Scope
This Privacy Policy applies to personal information collected through this website, including sales inquiries, contact requests, and newsletter signups.
2. Information We Collect
Depending on your interaction with us, we may collect:
- Identity and contact details (name, company, email, phone, country/province).
- Business inquiry details (service interests, project context, messages you submit).
- Newsletter preferences and subscription status.
- Technical and usage data (IP address, browser/device data, page interactions, timestamps).
- Any other information you voluntarily provide.
3. How We Use Personal Information
We use personal information to:
- Respond to inquiries and provide requested information.
- Assess and manage potential client relationships.
- Send newsletters and service updates where consent is provided.
- Operate, secure, and improve our website and services.
- Meet legal, regulatory, and audit obligations.
4. Consent and Lawful Basis
We collect, use, and disclose personal information with your knowledge and consent, except where otherwise permitted or required by law. For marketing emails, we rely on consent and provide unsubscribe options in each message.
5. Disclosure to Service Providers
We may share personal information with trusted service providers that support website hosting, analytics, communications, customer relationship management, and security. These providers are contractually required to protect personal information and use it only for authorized purposes.
6. Cross-Border Processing
Personal information may be processed or stored outside your province/territory or outside Canada. Where this occurs, information may be subject to the laws of those jurisdictions. We use reasonable safeguards to protect personal information in such arrangements.
7. Retention
We retain personal information only as long as necessary for identified business and legal purposes. Retention periods vary by record type and legal requirements. When no longer required, information is securely deleted or anonymized.
8. Safeguards
We use administrative, technical, and organizational safeguards appropriate to the sensitivity of personal information, including access controls, role-based permissions, encryption where appropriate, and security monitoring.
9. Cookies and Similar Technologies
We use cookies and similar technologies to operate the site, understand usage, and improve performance. You can control cookies through browser settings; disabling cookies may affect site functionality.
10. Your Privacy Rights
Subject to applicable law, you may request to:
- Access personal information we hold about you.
- Correct inaccurate or incomplete personal information.
- Withdraw consent (subject to legal or contractual limits).
- Unsubscribe from marketing communications at any time.
11. Complaints
If you have a concern about how we handle personal information, contact us first so we can investigate and respond. You may also file a complaint with the Office of the Privacy Commissioner of Canada or your applicable provincial privacy regulator.
12. Breach Response
Where required by law, we maintain records of security incidents and provide notifications to affected individuals and regulators for breaches of security safeguards that create a real risk of significant harm.
13. Contact Us
Privacy Officer
Red Shore Solutions
Charlottetown, Prince Edward Island, Canada
Email: privacy@redshoreconsulting.com
14. Policy Updates
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.